Topics inside this course
Awareness and induction depth — not an accredited occupational qualification.
- Personal accounts that still identify the employer
- No client data, unpublished results, or colleague pile-ons
- Who may speak on official channels
- DMs, fake pages and impersonation
- Take-down and escalation paths
Built for the people who take the training
Every employee with a personal or official social account, especially people who are identifiable as working for the organisation.
What learners leave able to do
- Keep client and colleague personal information off social platforms
- Separate official speaking roles from personal accounts
- Recognise social-media phishing and fake pages
- Escalate a harmful post instead of arguing in the comments
Modules you can expect
Structure may tighten when you localise from your own source pack in Kre8AI — this is the shape of the library title.
- 1You are findable
Personal posts can still be work.
- 2What never goes online
Clients, colleagues, unpublished work.
- 3Official voices
Only authorised people speak for the organisation.
- 4Attacks in the feed
Phishing DMs and fake profiles.
- 5If it goes wrong
Escalate; don’t dunk.
- 6Knowledge check
Short scored assessment.
Short scored assessment. Not a licence to police lawful off-duty political speech beyond the policy.
Written for the workplace, not for the statute book alone
Social media training is often a brand-colour lecture that never mentions leaking a customer photo or bullying a colleague in a quote-tweet. This course is workplace conduct and security: what you may post, who may speak officially, and how attackers use DMs.
Learners see that “the company isn’t tagged” is not a defence when the uniform, the office, or the job title is in the frame. Managers see that turning a complaint into a public argument is not crisis communications.
POPIA and the Harassment Code apply online. The course points at those titles rather than reprinting them. Official accounts get a hard rule: authorised people only, approved tools, no shared passwords in a group chat.
Generate from your social media policy (a Synrgise specimen lives in the repo docs if you need a skeleton) plus NCSC/ICO oversharing guidance. Publish as SCORM or HTML.
Keep take-down contacts as placeholders until they are real. Re-export when brand or political-activity rules change.
Play the library demo, or generate a social-media workplace course from your policy pack in Kre8AI.
What you would upload in Kre8AI
Social media policy, brand guidelines
- Your social media policy and brand guidelines
- NCSC / ICO guidance on oversharing and social engineering
- Harassment and POPIA extracts for online conduct
Formats, coach and provenance
- Standalone HTML to play in the browser; SCORM 2004 for your LMS.
- Optional AI course coach on Growth and Scale — grounded in approved material; off on quizzes and final assessment by default. Course plays offline; coach needs a network.
- Built in Kre8AI and reviewed before we published it. Not a substitute for your organisation's own policy — review before you make it mandatory.
Get the SCORM package while you are here.
Same course, SCORM 2004. Load it to settle the tracking question — and keep it as a course your people can take after you review it.
Request the package
SCORM 2004 zip. We ask for an email so we know which LMS you are testing — and so we can send the download.