Kre8AI
AI course coach

Your organisation's knowledge, on call inside every course.

Employees ask questions in plain language while they learn, and get answers drawn from the course you approved and the documents behind it. Not a generic chatbot. Your knowledge, in its own silo.

Kre8AIPOPIA Awareness 2026Learner view
PPOPIA Awareness 2026Slide 4 of 12
Module 1 · Scenario
Personal information at work

A customer email in a shared inbox is still personal information. The eight conditions apply to the systems people already use.

Interactive preview. Click anything to take over.
Not a generic chatbot

Your employees are already asking AI about work. The question is which one.

People paste policies into public chat tools because they need an answer now. The course coach gives them that answer from the source your organisation actually stands behind.

Where answers come from
Whatever the model absorbed from the public internet, plus anything the employee pastes in.
The course you approved and the source documents behind it, retrieved fresh for every question.
Your company information
Employees copy policies and customer details into a tool your organisation may never have approved.
Your material is already in Kre8AI, scoped to your organisation. Nobody pastes anything anywhere.
When it does not know
It usually produces an answer anyway, and a fluent one.
It is instructed to say your material does not cover the question, rather than fill the gap.
Showing its working
Rarely tells you where an answer came from.
Points the learner back to the slide the answer came from.
Who decides where it appears
Each employee, one browser tab at a time.
You do, per course. It is off on quizzes and the final assessment unless you turn it on.
Your own silo

It only knows what your organisation knows

When a course is published with the coach switched on, its approved slides are indexed alongside the source documents they were written from. That is the whole of what the coach answers from.

What the coach answers from
Your organisation
The source documents behind this course
POPIA Policy v3.pdfInformation Officer manual.docxCEO welcome.mp4 (transcript)
The course version you approved

Every slide a learner can see, indexed when you publish. Answers cite the slide they came from.

What it does not reach
  • Other organisations' content

    Every lookup is filtered to your organisation. Another customer's material is never a candidate.

  • Your other projects

    The coach draws on the sources behind this course, not everything your organisation has uploaded.

  • The open internet

    There is no web search. Nothing is looked up outside your material.

  • The model's general knowledge

    It is instructed to answer only from your material, and to say so when your material does not cover a question.

A large language model writes each reply from the passages retrieved for it. Customer content is not used to train foundation models, and processing is limited to providing the service. How your data is isolated and stored

For employees

The expert who wrote the policy, available at 21:00 on a Sunday

Most training goes unquestioned because there is nobody to ask at the moment the question comes up. The coach changes that without changing what the course says.

Answers at the moment of doubt

The coach knows which slide the learner is on. The question gets asked while it still matters, not saved up for a manager who is in meetings all week.

Plain language, on request

"Explain this in simpler terms" is one tap away. The policy stays exactly as approved; the explanation meets the learner where they are.

Answers they can trust

Each answer names the slide it came from, so a learner can check it, and so can you. The coach is grounded in what your people approved.

Follow-up questions suggested

After each answer the coach offers the next sensible question, so learners who do not know what to ask still get somewhere.
For L&D

What learners ask tells you what the course is missing

Every question is a signal. Course analytics show how much the coach is used per course and per learner, and recent learner questions feed recommendations for what to update. The section everyone asks about is the section that needs rewriting.

When the policy changes, you publish a new course version and the coach answers from the new approved material.

You stay in control

  • On or off per course, set when you publish
  • Off on knowledge checks and the final assessment by default, so tests stay unassisted
  • Included on Growth (10 monthly active learners) and Scale (25), with more in access bands; custom on Enterprise
  • The course plays offline; the coach needs a connection, and tells the learner when it does not have one
Straight answers

Course coach questions

Is this ChatGPT inside our course?
No. A large language model writes the reply, but it is only given the learner's question, the recent conversation and passages retrieved from your approved course and its source documents, and it is instructed to answer from those alone. It has no web search and no access to any other organisation's content.
Is our information sent to an AI model?
The learner's question and the passages retrieved to answer it are processed by the language model that writes the reply. That processing is limited to providing the service, and customer content is not used to train foundation models. Provider, hosting and residency detail is confirmed in writing for procurement review, and the security page covers isolation and retention.
Can employees ask it anything?
They can ask, but it will only answer from your material. Ask it to write an email or settle an argument about the weekend's rugby and it will say that the course does not cover it.
Can we stop it helping during assessments?
It is off on knowledge checks and the final assessment by default. You can switch it on for either, per course, if you want learners to have help there, and you can turn the coach off for a course entirely.
Do we see what learners ask?
Course analytics show how much the coach is used per course and per learner, and recent learner questions feed recommendations for what to update in the course. That is how you find the section everyone is confused by.
Which plans include it?
Growth includes the coach and analytics for 10 monthly active learners and Scale for 25. Access bands add more learners without changing your authoring plan, and Enterprise is negotiated. Starter is authoring-only.

Give every course an expert who has read the policy.

Build a course from your own document, publish it with the coach switched on, and ask it the questions your employees ask you.