Topics inside this course
Awareness and induction depth — not an accredited occupational qualification.
- Climate and informal comments still count
- Feedback and notes
- Fairness and consistency
- When to switch into a formal process
- Access, overtime and leave as management controls
Built for the people who take the training
New managers, acting supervisors, and technical leads who suddenly have people.
What learners leave able to do
- Give regular feedback so year-end is not a surprise
- Keep notes and apply rules consistently
- Escalate into discipline, grievance, medical or harassment processes instead of freelancing
- Approve access, overtime and spend through the real process
Modules you can expect
Structure may tighten when you localise from your own source pack in Kre8AI — this is the shape of the library title.
- 1You set the climate
Informal comments are already management.
- 2Feedback that is not a once-a-year ambush
Habits and notes.
- 3Fairness
Same rules, recorded reasons.
- 4Stop and use the process
Discipline, grievance, harassment, medical.
- 5Hours, leave and access
Point to BCEA and cyber — don’t invent.
- 6Knowledge check
Scored assessment for new managers.
Scored assessment for new managers. Not an MBA and not a substitute for the LRA discipline course on live cases.
Written for the workplace, not for the statute book alone
New managers are usually trained in the system and not in the job. This course is the job: climate, feedback, fairness, and the moment you must stop being informal and use a process.
It maps out to BCEA, labour-relations, harassment, mental health, and cybersecurity rather than swallowing them. The essential habit is knowing which door to open. Difficult conversations use public CCMA/ACAS guidance, labelled by jurisdiction where needed.
Proprietary psychometric models stay out unless your handbook already licenses them. Generate from the handbook and those public sheets in Kre8AI so your performance cycle names are real.
Publish as SCORM or HTML. Longer duration is expected; keep modules practical. Pair with the discipline intro before someone chairs a hearing.
Assign when people are appointed or acting. Re-export when the performance process changes. Keep the coach inside the handbook.
Play the library demo, or generate manager essentials from your handbook in Kre8AI.
What you would upload in Kre8AI
Manager handbook, performance and feedback guides
- Your manager handbook, performance and feedback guides
- CCMA / ACAS public sheets on managing people and difficult conversations
- Map to BCEA, LRA, harassment and mental-health titles rather than reprinting them
Formats, coach and provenance
- Standalone HTML to play in the browser; SCORM 2004 for your LMS.
- Optional AI course coach on Growth and Scale — grounded in approved material; off on quizzes and final assessment by default. Course plays offline; coach needs a network.
- Built in Kre8AI and reviewed before we published it. Not a substitute for your organisation's own policy — review before you make it mandatory.
Get the SCORM package while you are here.
Same course, SCORM 2004. Load it to settle the tracking question — and keep it as a course your people can take after you review it.
Request the package
SCORM 2004 zip. We ask for an email so we know which LMS you are testing — and so we can send the download.